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  • WHAT CAN I DO IF I’VE FORGOTTEN MY PASSWORD?
    Click on ‘Forgot Your Password’ and you will receive an email to reset your password. If any trouble, please contact us at bloominglove@gmail.com and our team will assist you as soon as possible.
  • HOW TO ACTIVE MY ACCOUNT ON THE WEBSITE?
    Browsing our website, click button log in then click ‘Create an account’ button. Put your information details that we require.
  • CAN I CANCEL MY ORDER?
    Please email us if you have any issues at bloominglove@gmail.com and we will assist you accordingly.
  • HOW DO I PLACE AN ORDER
    To shop, add the desired items to your chart. You can continue shopping, or if you are ready to check out, click on the bag icon and ‘Checkout’. Before continuing to pay, kindly fill in the review details, shipping address, and phone number. Choose the shipping and payment method to complete your order.
  • IS PAYMENT BY CASH ON DELIVERY (COD) IS AVAILABLE
    Yes, we accept cash on delivery (COD)
  • WHAT PAYMENT METHODS DO YOU ACCEPT?
    - VISA -Mastercard -Paypal - Billplz (Online Banking)
  • WHAT DO I DO IF THERE IS A PROBLEM WITH MY ORDER?
    Our customer service team is ready to help. Email us your order ID at bloominglove@gmail.com.
  • WHEN WILL I RECEIVE MY ITEM?
    Once your order is confirmed, we will send it within 1-5 working days. Depending on your location.
  • HOW DO I RETURN AN ITEM?
    Go to the ‘My Account’ page and click on ‘Return’.
  • We accept returns within 7 days after your delivery date for a full refund. To be eligible for returns, please make sure: · Items must be undamaged. · Item in original condition and packaging
  • HOW TO APPLY COUPON CODE
    To apply the coupon code, enter the coupon code at the checkout page, and you will see the discounted price if the coupon is valid.
  • Terms and conditions for offers and promotions.
    In general, these conditions apply to all our campaigns and promotions: - The promotion is limited to a certain number of items. - Non-refundable purchases made during special offers or promotions. - Purchases made during the promotional period are not acceptable for exchanges, refunds, cancellations, or returns.
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